The Rôle of the Family Liaison Officer

The rôle of the Family Liaison Officer (FLO) is to assist in tackling underachievement by working in partnership with families, parents, carers and pupils in a school context. The FLO aims to enable pupils, particularly the most disadvantaged, to have full access to educational opportunities and to overcome barriers to learning and participation. This includes monitoring attendance and working closely with Education Welfare to support parents and carers with getting their child to school on time every day. It can also involve contacting Professionals if there are concerns and attending meetings based on a plan to support the child and family.

Other Family Liaison Officer initiatives:

  • Arrange parents’ drop-in afternoons (one every term). Local agencies will be invited to attend and support informally while providing an opportunity for parents to make new friends and feel less isolated. Coffee and cake will be available.
  • Conduct initial home visits for all new students so as to meet the parents in their own environment with the offer of further home visits when required. Parents are given FLO contact details in the event they have any concerns or questions.
  • Complete an Early Help Assessment (EHA) for families requiring additional support and arrange meetings with other professionals/services invited as needed. Make referrals to outside agencies, including Youth Trust for counselling, Child and Adolescent Mental Health Services (CAMHS) for mental health and Young Carers.
  • Liaise with the school nurse regarding referrals and arrange for outside Professionals to deliver to the children workshops around keeping safe.

Contact the Family Liaison Officer tel: 01983 301756